Need help? We’ve got you.

Our team is here to assist with sizing, order issues, returns, and any general questions about your shopping experience. We aim to reply within 24–48 hours.
You can reach us through the following:

Email: MaisonDePeter@gmail.com

Phone: +61 466690296

Contact Form: Available on our Contact Us page

We accept returns within 14 days of delivery for items in original condition, unworn and unwashed, with tags still attached.
If you’d like to exchange a size or return for store credit, please contact us at MainsonDePeter@gmail.com

Please note:
• We do not cover return shipping costs unless the item is faulty.
• Sale items are final and non-returnable.

We offer reliable shipping Australia-wide. Orders are processed within 1–2 business days, and delivery typically takes 1–8 business days, depending on your location.
Tracking information will be provided once your order is dispatched.

Shipping Fee:
• Standard: 10$ (2 to 8 business days)
• Express: 15$ (1 to 4 business days)
• Free shipping on orders over 100$

Once an order is placed, we begin processing it quickly. If you need to make changes, please contact us as soon as possible — we’ll do our best to help if the order hasn’t shipped yet.

Privacy Policy

Your privacy matters. We only collect information necessary to process your order and provide support. We will never share your personal info with third parties.

Customer Service

We aim to respond to all inquiries within 24–48 hours.
Contact us via email at MaisonDePeter@gmail.com

We operate in full compliance with Australian tax and business laws.

Tax Information

All prices listed on our website are in AUD (Australian Dollars) and include 10% GST (Goods and Services Tax).
If you require a tax invoice.

ABN Registered

Our business is officially registered under the Australian Business Number (ABN): 64 816 601 839.
We do not collect or request your TFN (Tax File Number) at any point.

Legal Compliance

We follow all Australian Consumer Law (ACL) guidelines, including your rights to:
• Refunds or exchanges for faulty or damaged items
• Honest and transparent service
• Clear return and delivery policies

We are committed to ethical business practices and providing you with a secure and trustworthy shopping experience.